Forum › Forums › Unipark › Triggers are sent simultaneously › Reply To: Triggers are sent simultaneously
16. January 2024 at 11:49
#1911
Fiona Lacki
Participant
Hello,
we are experiencing the same issue: our emails, which are supposed to be sent with a dynamic offset, are being sent immediately after the survey instead of after one day. We also tried intervals of 2 hours and 30 minutes, but consistently encountered the problem that the trigger does not function as configured.
We have already contacted support, but have not received a response yet. Can somebody provide assistance?
Thank you and kind regards
Elena Strauß