12. January 2023 at 16:21 #1530
is there a possibility to get data on people which are counted for the overall sample but do not start the survey. In our current pretest we have the problem that Unipark shows an overall sample of more than 5000 people but I only get data with disposition codes for approx 100 of them. It seems they click on the survey but immediately close it again before stating (or declining) their consent. It is quite unclear what causes such low participation rates, even before the first real survey page. Is it possible that people who click on the survey and leave a tab on the mobile phon eopen in the background occupy the 100 simultaneous active participant spots and new participants cannot enter the survey (We recruit participants via Facebook)?
Max13. January 2023 at 16:16 #1534UniparkModerator
did you try to mark all disposition codes and export a file with all data? You can then use filters in SPSS or Excel, sometimes this can give more lucid clarity about the behavior of participant(s)/(groups).
Opening the survey and leaving the Tab open counts for EFS as an active participant, only after 30 minutes of inactivity, or if the Tab is closed the spot for this participant is freed again. So this definitely might also be an issue. Generally you can get the participants that suspended the survey or terminated it early through the following disposition codes:
Code 20 (only in anonymous surveys) marks participants as “Not yet started”, if they only opened the first page of the survey and then left. Disposition code 22 “suspended” is applied when a user suspends the survey somewhere in between (like described above). Or code 42 “Consent rejected” if the GDPR consent on the first page is declined.
You can find the full list of our disposition codes in our online documentation.
Unipark17. January 2023 at 10:11 #1544
thank you for your response and help. I already downloaded data for all disposition codes, which can be marked (Survey is anonymous, therefore disposition code 10 (“Consent seen”) cannot be downloaded.) and I only get data on 116 participants, from which about 14 have disp.code 20 meaning they did not start the survey. However, in the project overview it still shows that there are 6317 people in the overall sample. So, I am still wondering what the remaining 62oo people did, when they could be recorded by Unipark but there is no data available for them.
Maybe I’ll try to set the time until a participant is marked as inactive to less than 30 minutes, since the documentation says this is customizable when contacting the Tivian Support?
Max20. January 2023 at 14:34 #1548UniparkModerator
setting the inactivity to less than 30min is unfortunately only possible when working on your own installation, but not on Unipark (collective) installations.
When downloading data with the full disposition codes, do you get entries (rows) for all 6k+ participants, or only for 116?
In general, data from the Field Report of the Statistics are not representative, as the purpose of Statistics is to provide insights during the project’s data collection phase.
The data in the exported file is the actual participant data that has been generated and saved. More information on Statistics can be found here.
Unipark23. January 2023 at 10:57 #1550
when I download the data with all accessible disposition codes (anonymous survey), I only get entries for the 116 people. Therefore, I am wondering why Unipark shows me mor than 6000 participants in the overall sample.
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